Fair Operating Practices

The Company believes that the most important foundation for being a company that has sustainable growth under corporate governance is operating with accuracy, transparency, fairness, good ethics, and caring for stakeholders, the economy and the environment. This is the working principle that the Company always upholds. The Company has clear guidelines within the organization and outside the organization. These include:

Within the Organization

• Care for employees so that they are healthy physically and mentally by providing an appropriate working environment, regularly developing the knowledge and skills of employees at all levels, adhering to the principles that respect human rights and the individuality of employees. The Company encourages employees to have public consciousness and participate in activities related to the environment, society, youth and disadvantaged people. The Company also offers opportunities for knowledgeable people, who have appropriate qualifications, to work with the Company without discriminating against race, religion, sex or age.

Outside the Organization

• Business Alliances: Procurement is fair, clear, and transparent. Select contractors with equality. Give opportunities for fair competition, do not discriminate or favor on the basis of physical, mental, race, religion, gender, age, education, nor disclose confidential business information such as conditions or price with the Company’s trade partners. Be faithful to the financial institutions by paying on time.
• Intellectual Property or Copyright: The Company has a policy to use only copyrighted computer programs and images published through various media such as the internet, billboards, brochures. The copyrighted images are legitimate and received permission from the copyright owner.

Anti-Corruption

The Company has a policy not to support any kind of corruption and prohibits directors, executives and employees at all levels to conduct, accept or support corruption by demanding, accepting or participating in corruption, either directly or indirectly, to benefit the organization, one’s self, family, friends and acquaintances or for the benefit of the business. This policy covers every business and every department related to the Company in order to prevent such persons from acting or ignoring their duties to wrongfully obtain or maintain business benefits. The Company will not demote, reduce penalties or negatively affect employees who reject corruption even though such actions will cause the Company to lose business opportunities. The implementation of this anticorruption policy is regularly reviewed in order to be in accordance with the amendments of the rules, regulations, and legal requirements of the business and under good morals. If there is any violation which supports, helps or cooperates with corruption, such persons will be considered for punishment according to the Company regulations and/or the relevant laws. The Company announced its intention to become a coalition of the Thai private sector in order to fight against corruption on June 6, 2018. This is done by giving importance and commitment to conducting business with morals and ethics, managing the business with transparency in accordance with good corporate governance principles in order to have effective business operations, be responsible to society and all stakeholders for the long--term sustainable growth of the organization.

The Company’s Board of Directors and senior executives established anti-corruption policies and measures to define the responsibilities and provide guidelines for the directors, executives and all employees to adhere to and follow as well as communicating so that business partners and related persons are aware of the following transparent business practices.

Directors, executives, and employees will not commit or support corruption in any case and will strictly follow anti-corruption measures.

• Directors, executives and employees are responsible for compliance with good corporate governance policy and anti-corruption policies. The Board of Directors assigned management to communicate and comply with the adopted anti-corruption measures.
• Create a loyal corporate culture and adhere to fairness.
• Provide training for employees within the organization in order to encourage employees to be loyal to their duties and for the whole organization to strictly implement the principles and the Code of Conduct for good corporate governance with the business operations.
• The Company organized a personnel management process that reflects the Company’s commitment to anti-corruption measures or corruption from recruitment, training, evaluation, rewards and promotion.
• The Company set up an internal audit to ensure that the internal control system helps the Company achieve its goals and monitor the operations of every unit to be in accordance with the policies, rules and regulations set by the Company. It also helps the Company find errors, weaknesses and give recommendations to develop the operation system efficiently and effectively in accordance with good corporate governance.
• The Company gives items, gifts, gratuities and receptions for occasions such as festivals which are traditions where people should behave toward one another or comply with traditions or practices that do not create any conflicts of interest or conflict with legal requirements which determined the price or value at no more than 3,000 Baht (three thousand Baht) or as appropriate to the recipient. This requires approval from the authority of supervisor before proceeding by clearly specifying the recipient when requesting for approval of such expenses.
• Cooperation with the government in order to impose that all agencies that are parties with the government disclose the Statement of Income - Expenditures to the Office of the National Counter Corruption Commission (NCC).
• The Company provided channels to report fraud to outsiders. If someone sees an employee commit an offense, the Company can be notified at www.origin.co.th (On the heading of fraudulent reporting. (“Whistleblower”)
• The Company provides whistle blowing channels for outsiders to report employee misconduct by reporting to www.origin.co.th (under the subject “whistleblower”)
• Cooperate with the public sector to impose all agencies that are parties with the government disclose the Statement of Income
• Expenditures to the Office of the National Counter Corruption Commission (NCC).
• The policy has been communicated within the organization and outside the organization via various channels, including the Line application, the website within the organization, the main website of the Company, advertising boards and letters to partners.

Respect for Human Rights

The Company operates with respect to human rights. It promotes and protects the right to liberty and to treat each other equitably against all acts that violate human rights. The guidelines are as follows.

• The Company supports and respects the protection of human rights. Regularly investigates our own business so that it is not involved with any human rights abuses. This includes not supporting forced labor, child labor and having no transactions with trade partners or manufacturers that do so, etc. Specify a written notice in the Company’s standard contract.
• The Company respects the right of employees to express opinions. This includes the freedom to comment without interference, get information or opinions through various media. The Company also provides channels for communication to listen to the opinions of stakeholders.
• In the recruitment of personnel, promotion, or assigning work, the Company will select by one’s actual ability and will not discriminate on the basis of sex, race, religion, economic status or social status.

Fair Labor Practices

The Company had a rapid growth rate whether it is in revenue or the size of the organization. However, the Company did not neglect to take into account the importance of personnel in setting operating guidelines, compensation, benefits and labor rights that are equal and fair. The Company determined the following principles for recruitment and selection of employees.

1. Recruitment

   Hiring employees based on suitable qualifications for the organization and position, under the concept of Human Resource Management in “Origin Culture” style that focuses on being professional and friendly without restrictions on sex, age or education and has confidence that people’s potential can be improved. The Company still retains an appropriate selection process which includes the provision of job-based testing to measure the candidate’s knowledge, attitude, and skills for each position in order to focus on success and happiness of the employees which means to work with their skills and love what they do. The Company focuses on the interview process to ensure that the right person works with the organization as a team by using Competency Based Interview tools as a guideline for interviewing. The Company also determine more proactive recruitment plans which includes Interview Day, the Friends Get Friends projects or attend job fairs continuously. This also includes building good relationships by organizing activities with leading educational institutions to help prepare and develop students to be ready for entering into the labor market. This included speaking at leading educational institutions to give knowledge to students in various fields and join cooperative education project with many educational institutions.

2. Personnel Development Training

   To promote and develop the potential of employees in each group in order to achieve common goals and objectives in Win-Win operation for both the organization and employees. In 2018, there were 949 employees. Total training hours were 12,480 hours which was equivalent to 13.15 hours per person per year. The training hours increased by 7.14 percent from 2017. The Company set guidelines for employee’s potential development which are grouped as follows:

• New Employees: The Company set up training for new employees to understand the corporate culture, basic information of the organization, and related agencies as well as understand the business nature of the Company, and information about benefits and welfare which employees will receive so that employees are able to effectively learn and adapt to the organization with the Onboard Training Program. The Company also arranged for new employees to join the Origin School project which was organized with the objective to bring new employees to learn about the Company’s various projects. Throughout the time that employees learned about the work, employees received advice from the project team and related management teams which enables employees to better understand the business and the working environment of their department and other departments as well.
• All Employees: The Company provides a survey on the necessity of training and development in order to use the acquired information to create a Professional Development Program which is used for the Individual Development Program. The Company hired foreign teachers to prepare English language development courses for employees at all levels so that all Company employees have an opportunity to develop their English in order to make contacts, coordinate, or use in daily life.
• Management Level Employees: The Company takes into account the importance of the role and responsibilities of employees at the management level, whether they are First-Line Managers, Middle Managers or Top Managers. The following development plan for the 3 levels of management was determined under the Origin Leadership Development Program.

  • Coach/Mentor & Situational Leadership Program for First-Line Managers which are people at levels ranging from Manager to Assistant Vice President.

  • Leadership as a Change Agent Program for Middle Managers which are people at levels ranging from Vice President to the Senior Vice President.

  • Visionary Leadership Program for senior Top Managers which are people at levels beginning at Executive Vice President or higher.

• Talent & Successor Employees: The Company set up a plan to develop employees who has excellent performance continuously to be considered joining in development courses to be a successor of Top Managers in the future.
3. Remuneration

   The Company set remuneration policy for employees appropriately according to their qualifications, knowledge, ability and work experience. The minimum salary of the employees is based on the government’s minimum wage. The salary structure is set to match the knowledge and performance of employees as well. In addition, the Company cooperated with the institution that surveyed wage rates every year to ensure that the salary structure is appropriate and competitive in the labor market. The Company determined to consider an increase in the rate of annual salary and bonuses for employees once a year by using the Balanced Scorecard system and the Key Performance Indicator (KPI) to clarify the goals and performance of each employee. This includes a 360-degree evaluation based on Core Competency which is the core organizational culture to be used as a tool to determine the performance of employees, departments and business performance of the Company according to the Performance Based Pay principle to ensure fairness.

   In addition, the Company places importance on the quality of living of employees by providing the following basic welfare and additional benefits to employees.

Group 1: Monetary Benefits
• Provident Fund: The Company provided a provident fund for the purpose of savings and creating security for employees and families. The rate of employee savings and the Company’s contribution rate is between 3%-7%.
• Employee Stock Ownership Plan (ESOP) is given to each group of employees as approved by the Board of Directors. This is a return for employees that work for the organization’s success and for the sustainable prosperity of the employees as well.
• Group Insurance for Employee Benefits consists of life insurance and health insurance. All employees will receive this benefit after passing the probation. The coverage plan for life insurance and health insurance is determined by the Company and employees will receive higher coverage based on their position.
• Annual dental care disbursement. Each year employees can request a dental care disbursement. This is a special coverage that the Company provides for employees which is not provided by any insurance companies. Dental care disbursement starts at a limit of 3,000 Baht per year and coverage increases based on the position level.
• The Company allocates a budget for an annual trip (Department Trip) once a year which creates enjoyment, builds friendships and enhances good relationships with employees. This trip allows employees to relax from the stress of work.
  • The Company allocates a budget for a quarterly party. All employees are able to disburse money for a party once every quarter. Gratuity is awarded to encourage employees who can achieve the set goals. Gratuities are also given for other special occasions as well.
  • The Company provides a Master’s degree scholarship for employees who are interested in furthering their study. The Company has a committee that selects employees to receive a Master’s degree scholarship in accordance with the Company’s conditions.
Group 2: Non-Monetary Benefits
• Annual health checks. The Company has a policy that encourages employees to have good health. Thus, the Company has joined with leading hospitals and clinics to organize an annual health check for employees.
• The Company has arranged a biannual reception twice a year, once at the beginning of the year and again at mid-year in order to entertain employees and allow employees to relax.
• The Company provides uniforms for employees at all levels.
• The Company prepared a SIM Card for all employees in order to facilitate employees contacting others within the organization and outside the organization. The Company is responsible for the expenses.
• The Company provided assistance to employees on various occasions, such as helping with child birth, giving gift baskets while visiting patients admitted in the hospital, or offering help at the death of a family member.
• The Company arranged the Origin Happy More project in order to provide a lunch program for employees 1 day a week. The Company will contact and coordinate with restaurants outside the Company to set up a booth and prepare food for employees. Restaurants are changed each week to give variety.
• Privileges to buy the Company’s real estate property. All employees will receive special privileges to purchase real estate in the Company’s projects which helps reduce employees’ cost of living and encourage employees to have a better quality of life.
4. Determining Policies and Practices in Regards to the Employee’s Rights to Engage or Negotiate with Employers

   The Company places great importance to personnel, which is reflecting on the benefits, activities and the work culture in a professional & friendly way. Moreover, the Company has guidelines to communicate, understand and listen to the needs of employees in various channels. This includes:

• The establishment of a benefit committee according to the Labor Protection Act, 1998, section 96, which requires that establishments with more than 50 employees are required to elect a benefit committee. As a result, the Company complied with the law whether in the recruiting process, selecting the benefit committee as well as the role of employee representative in making requests and opinions about management, policies, benefits and the welfare of employees through quarterly meetings of benefit committee.
• Making satisfaction and organizational commitment questionnaires to listen to the opinions and needs of employees at all levels by allowing employees to answer online questionnaires which are confidential between each employee and the Human Resource department. After receiving the survey results, the Company made improvements in matters that affect the environment, benefits and other matters related to the performance of employees.
• The Company set guidelines for complaints in the case that employees are dissatisfied or suffering from their job whether it is work conditions, working environment, commands, orders, assignments, remuneration, or other benefits or inappropriate practices between the Company or supervisors to employees or between employees and when employees present their dissatisfaction or suffering to the Company so that the Company can solve or stop the event. This is done in order to have a good relationship between the Company and its employees and so that employees can work happily.
5. Human Rights Abuses Preventive Procedures in the Workplace

   The Company recognizes the importance of the prevention of human rights abuses in human resources management because it is a fundamental right that everyone has equitably. The Company strictly observed the laws, rules and regulations related to employment and treat employees according to the labor laws. The Company also considered issues that may have an impact on human rights abuses. For example, there is no gender restrictions when hiring staff. The Company will consider the ability and suitability of the job applicant, etc.

6. Complaint Channels Regarding Human Rights Abuses

   The Company set up channels to file complaints about human rights abuses. The procedures and process are defined as follows.

   • Scope and Meaning: Complaints/Whistleblowing refer to cases where employees are dissatisfied or suffering from work whether work conditions, working environment, commands, orders, assignments, remuneration, or other benefits that violate human rights and labor laws or inappropriate practices between the Company or supervisors to employees or between employees and when employees present their dissatisfaction or suffering to the Company so that the Company can solve or stop the event. This is done in order to have a good relationship between the Company and its employees and so that em ployees can work happily.
   • Methods and Procedures: Employees who are dissatisfied or distressed by the work stated above should file a complaint to their supervisors directly or to the first level supervisor immediately except when the matter relates to their supervisor. The Complaints must be notified to a higher-level supervisor.
   • Investigation and Consideration: When a supervisor receives a complaint from an employee, the supervisor needs to investigate the facts of the complaint quickly and as detailed as possible, either in person or with the help of staff. The employee filing the complaints must provide detailed facts to the supervisor. After the facts have been investigated, the supervisor needs to consider the complaint. If the matter is within the scope of supervisor’s authority and the supervisor can correct it, then the supervisor shall correct the matter quickly and notify the complainant as well as reporting the matter to the employer. If the complaint is beyond the scope of the supervisor’s authority, the supervisor shall submit the complaint, together with proposals for correction or opinions to a higher-level supervisor. The higher-level supervisors shall conduct inspections and consider the complaints in the same way that the first level supervisor did. Each supervisor level must deal with the complaints quickly, no longer than 7 days.

   • The Complaint Settlement Process: When the supervisor at each level has considered the complaint, resolved or terminated the incident and notified the employee who filed the complaint, if the employee is satisfied, promptly notify the supervisor. However, if the employee who filed the complaint is unsatisfied, an appeal must be done by filling out a form provided by the Company and submitted to a supervisor within 7 days from the date that the employee was notified of the results from a supervisor. The top supervisor will consider the appeal and proceed to rectify or terminate the case according to the com plaint and notify the results of the consideration to the employee who filed the complaint within 15 days. Therefore, the decision of the top supervisor or the authorized person is considered to be complete and all parties must comply.

     Complaints Protection and Related Persons: Complaints that are done in good faith always generate a great benefit for both the Company and its employees. Therefore, the employee who filed the complaint, Company, people who gave a statement, information, facts, witness or evidence about the complaint including employees who considered the complaint when done in good faith, even if may cause problems for the Company, the Company guarantees that these events will not be the cause of dismissal, punishment or have an adverse effect on the stated employees.

7. Health and Safety at Work

   The Company set safety policies for working and strictly enforces it on employees and contractors performing various tasks. The Company recognizes the need to make safety consciousness a part of success in Safety in Process, which must be done in order to create a sustainable safety work and to make it engrained in the thinking process of work. The Company provided professional safety officers to oversee the safety of employees in the office and on the worksite. The Company creates a consciousness for an understanding of safety management and safety supervision for employees at every level in order to have an understanding of work and acknowledge information about safety, occupational health and the environment from their own department and other related agencies.

   The Company communicated safety, occupational health and environment for work through multiple channels, such as wire broadcasting, public relations boards, websites, Facebook and Line regularly in order to enable employees to realize the importance of work on the foundation of safety, occupational health and the environment. It also creates a consciousness of security for workers in occupational health and safety. It can be seen from the injury statistics that no one has been injured at the office and at the work site. The Company also organized anti-drug campaigns by randomly screening for substance abuse in the workplace to promote safety, occupational health and the environment in good work. The Company also joined the White Factory Project with the Ministry of Labor and Social Welfare to show its intention of keeping the office drug-free consistently.

   The Company assigned relevant departments to be responsible for the safety of various construction projects in order to prepare a safety report for each project which is presented to related parties for their acknowledgement and to evaluate safety in various areas, such as building safety, cleanliness and sanitation within the project and neighboring communities. This is continually evaluated every month. There are benefits and consequences for contractors and other involved persons who pass and did not pass the evaluation criteria. The Company also collected the assessment results in order to further develop, modify and improve the safety policy.

   In addition, the Company set up a policy of working environment for employees by focusing on creating a feeling that employees are in their second home. The Company places importance on the office’s livelihood under the name Origin Heart Office (OHO) in order to provide a workplace and environment with a good atmosphere which is suitable for work. In addition, the Company also considers health, cleanliness and safety regarding employees’ lives and property. This includes the good welfare of employees and the working environment. The Company has guidelines for the management of headquarters and organizes various activities to comply with the following additional health and safety policies.

   • The Company organized activities to promote exercise within the office during the evening, after work by coordinating with experts in various activities to educate and lead exercises such as yoga, Zumba dance, or aerobics for good health.
   • The Company organized a sport day. There were competitions, and points were collected in various programs to encourage employees to exercise. This includes competing to collect speed walking miles, table tennis competitions, etc.
   • The Company provided relaxing neck and shoulder massages for employees to relax from the stress of work and reduce the incidents of office syndrome. The Company hired neck and shoulder massage specialists which were stationed at head quarters in order to offer massage services to employees.
   • The Company provided the safest working environment by controlling lighting to be suitable for the work of employees. A policy that prohibits the placement of anything in the fire escape in order to be safe in case an emergency occurs in the building. The Company also created a dining zone and a food storage zone for good hygiene.
   • Cleanliness management. The Company arranged office cleaning in the morning and evening of every work day. This includes waste management so that there is no degradable waste in the office area for more than 24 hours.

Consumer Responsibilities

In addition to the Company’s commitment to develop quality housing and condominium developments that meet the needs of the consumers, 2018 was still considered a year of service development. This includes before sale, during sale and after sale services. Other than producing good projects, the Company considers providing good customer service to be important. The Company creates fairness to the buyer in order to achieve maximum satisfaction among buyers. This is done by:

• Selecting quality materials that are worthwhile and focusing on applications that meet needs at the most reasonable price and do not seek too much profit. This includes looking for innovative innovations that can be used in projects in order to create a better quality of living and convenience.
• Activities for residents. The Origin Family organized various types of activities for the project residents. This includes residents who live in move in ready projects and residents that purchase in new projects in order to build good relationships with one another. The Company gives importance to all groups of people and selects activities that are suitable for every gender, generation and every age group. The details are as follows.

1. New Year Merit Making Activities

This merit making activity was done on the occasion of New Year’s Day by offering food and give alms for the auspiciousness of the project residents so that all project residents could start their new year with happiness in accordance with Thai tradition.

2. Christmas and New Year’s Parties

The Company held a Christmas and New Year’s party for the project residents. At the event, names were randomly draw to receive gifts, there was dining, singing and various other activities in order to make project residents happy and allow residents to know each other better.

3. DIY Activities

These activities included Love is Caring: The Garden in Love activity, container garden arrangements for residents of move in ready projects. This was done in order to increase the green space in the project and in the residents’ rooms.

4. Hand Building, Molded with Heart, Crafted with Love

These off-site activities allows the residents to show their pottery craft skills and make glasses, bowls or dishes for mothers on the occasion of Mother’s Day.

5. Thank You Origin VIP DAY Activity

This thank you party was organized for VIP residents who supported the Company’s projects by purchasing other units or houses and recommending friends to be part of the same family.

6. Origin Fun Fest Concert, Fun Farm Festival

Origin organized a big concert for the year for the project residents. Over 2,000 people came to see the concert from famous artists, participated in activities to win prizes at the event, and participated in merit making activities called “Together Helping Children”. The donations were contributed to the CCF Foundation for Children and Youth in the royal patronage of H.R.H. Princess Maha Chakri Sirindhorn.

7. Activities to Promote Buddhism

The Company recognizes the importance of Buddhism which is the main religion of Thailand. Therefore, the Company organized various activities related to Buddhism to be adaptive and accessible for all ages, not necessarily only for the elderly. This included Love Is Caring: Folding lotus petal workshop. This was an off-site activity that focused on residents ranging from the teenage group to the middle age group to participate in lotus pedal folding activities in order to build consciousness and practice meditation. The folded lotuses can be used to worship the Buddha images in the residents’ projects as well.

8. Origin Family 1 Day Trip “Cruise to Pay Homage to the Buddha for Auspiciousness.

Cruise activities to pay homage to the Buddha image at 3 different temples for auspiciousness and to promote religious activities as well as allow residents get to know each other.

9. Good Fortune for the Second Half of the Year Activity

This special activity was arranged for the project residents to give tips about increase good fortune in housing and for living in the second half of the year.

10. Workshop to make Kra-Tong, a Buoyant Boat made from Ice Cream Cones

In order to welcome the Loy Kratong festival and join together in preserving Thai traditional culture, residents of move in ready projects were invited to make a kratong, a buoyant boat made out of ice cream cones. This activity helps preserve the water and the environment during the festival.

11. Origin Movie Day

A quarterly entertainment activity provided for all project residents which includes resident participating from new projects and move in ready projects. All age groups can participate in this activity.

Environmental Protection

Because of the present global warming, it greatly affects climate and the environment. Giving importance to maintain and restore the environment is something that everyone must urgently co-operate and take action. The Company emphasized the importance of environmentally-friendly development by analyzing the risks and environmental impacts of all business processes which includes the efficient use of resources and energy saving in accordance with international principles. This begins from plans for the start of project developments, to design and the construction process until the construction has been completed and this included the Company’s offices as well.

1. Environmental Care in Construction

   The Company operated in compliance with the policies of the Ministry of Natural Resources and Environment. The Company has a policy to hire architectural design companies, landscape architects, structural Engineers and building systems engineers that have the ability to design in order for projects to meet environmental standards of the Environmental Impact Evaluation Bureau (EIA). The Company established measures, policies and plans, which are divided into 2 main parts. These are:

1.1 SAFETY PLAN: The Company is aware of the safety of its operation at every stage of its development. As a result, a safety-ori ented plan has been emphasized for project developments at every stage, from the pre-construction phase until after construction has been completed. It appears in the Environmental Impact Assessment Report of the project which is included in the contract between the Company and the contractor. In terms of safety measures for areas related to the construction area and neighboring areas, construction workers and third parties authorized to enter the area will need tools and protec tive equipment to work. It also requires that all projects have preventive plans for emergencies or accidents to prepare all parties involved.

1.2 Environmental Management: In order to avoid impact on the environment within the project area and the surrounding area, for example:

• Water measures
• Dust measures
• Tree measures: For project areas with large trees, the company will design the project to make the trees be part of the project and make sure an arborist inspects and advises on manicuring and caring for the tree instead of cutting or getting rid of the tree.

The results of the inspection will be used at the weekly site meetings in order to find a way to control, fix, or prevent according to the environmental principles under the regulations of the EIA or even more than is required. This is shown in Part 2 of the SAFETY INSITE plan and Part 3 of the EIA Action Plan on the project perimeter.

2. Environmental Care in the Company’s Real Estate Projects

   • Increase green space within the Park Origin project which is a condominium project that was developed to be more than just a living space in order to meet the needs of life and think about the earth. This is done by creating a balanced lifestyle of sustainable urban living under the concept of “A Perfect Living Platform”. This creates a new model or new living lifestyle that perfectly meets the needs of urban living by perfectly integrating technology, society and nature that maintains as much green space as possible.

     For the real estate development projects of the Company, the Company selects effective materials that meet quality standards and are environmentally friendly.

   • Select energy-saving materials in buildings such as inverter air conditioners, LED light bulbs, energy saving water heaters, etc. This can reduce long-term electricity consumption in condominium buildings.
   • Install solar panels and wind turbines on the top floor of the Tropicana Erawan Project to generate electricity to be used in the central area.

   In response to the environmental assessment guidelines of the Thai Green Building Institute, which was established in 2010. The primary goal of the Thai Green Building Institute (TGBI) is to develop the knowledge and standards which includes making regulations for green buildings in Thailand in order to be used instead of green building criteria given by world superpowers, reduce disadvantages in commerce and the economy of the country. There is an agency that designs projects according to the green buildings standards (TREES) of Thai Green Building Institute (TGBI).

   Therefore, the Company has a policy to design projects to be in line with the relevant work category according to the criteria for energy and environment sustainability assessment in order to be prepared for construction and renovation at the designing stage which is called TREES PRE-NC or TREES for Pre New Construction & Major Renovation.

3. Internal Management Policy

   The Company has designed the office to use as much natural light as possible in order to save energy. The Company has a policy to reduce paper consumption, supports electronic document storage and reusing documents for the maximum benefit.

1. The Product Development Department coordinate with project designers in order to design according to the environmental standards of the Environmental Impact Evaluation Bureau (EIA) in every project.

2. The Product Development Department will coordinate with project designers so that the project’s design is in line with the relevant TREES PRE-NC criteria of the Thai Green Building Institute in every project. For example, avoiding unsuitable locations for construction building, reducing the impact on perfect nature areas, developing projects on developed areas, reducing the use of private vehicles, designing open and ecological spaces, planting perennial trees, using suitable local plants, mitigating water seepage and floods, selecting water-saving sanitary ware, reducing the use of refrigerants that destroy the ozone layer, ventilating air, illuminating interiors, managing waste, etc.

   (Refer to ** Energy and Environmental Sustainability Assessment Criteria in order to prepare for construction and renovations for the design step called TREES PRE-NC or TREES for Pre New Construction & Major Renovation)

   In the future, the Company has a policy to submit the Company’s projects for an evaluation of TREES PRE-NC criteria in order to request for a certified letter approved of the evaluation from the Thai Green Building

3. The Company’s Construction Project Management Department will comply with the measures specified in the Environmental Impact Assessment report (EIA) and strictly monitors all projects.
4. The Company’s Construction Management Department will manage the cleanliness of the construction area and keeps storage tidy, manages waste, recycles without affecting the community or the environment surrounding each project.
5. The Construction Project Management Department will coordinate with contractors of every project to provide CAR INSURANCE.
6. The Accounting and Finance Department will develop the website to communicate with customers and deliver documents by electronic format instead of paper.
7. The Company designed the office to use natural light as much as possible to save energy. The Company has a policy to reduce paper consumption, supports electronic document storage and the reuse of documents for maximum benefit.
8. The Product Development Department will coordinate with project designers to design according to the environmental standards of the Environmental Impact Evaluation Bureau (EIA) in every project.

9. The Product Development Department will coordinate with project designers so that the project’s design is in line with the relevant TREES PRE-NC criteria of the Thai Green Building Institute. For example, avoiding unsuitable locations for constructionbuildings, reducing the impact on perfect nature areas, developing projects on developed areas, reducing the use of private vehicles, designing open and ecological spaces, planting perennial trees, using suitable local plants, mitigating water seepage and floods, selecting water-saving sanitary ware, reducing the use of refrigerants that destroy the ozone layer, ventilating air, illuminating interiors, managing waste, etc.

   (Refer to ** Energy and Environmental Sustainability Assessment Criteria in order to prepare for construction and renovations for the design step called TREES PRE-NC or TREES for Pre New Construction & Major Renovation)

   In the future, the Company has a policy to submit the Company’s projects for evaluation of TREES PRE-NC criteria in order to request for a certified letter that approved the evaluation from the Thai Green Building Institute (TGBI) for the benefit of the Company’s public relations on Corporate Social Responsibilities.

10. The Company’s Construction Project Management Department will comply with the measures specified in the Environmental Impact Assessment (EIA) and monitors all of the projects.
11. The Company’s Construction Management Department will manage the cleanliness of the construction area and keeps storage tidy, manages waste, recycles and does not affect the community or the environment surrounding each project.
12. The Construction Project Management Department will coordinate with contractors of every project to provide CAR INSURANCE.
13. The Accounting and Finance Department will develop the website to communicate with customers and deliver documents by electronic format instead of paper.

Community Development

The Company recognizes the importance of good quality communities because good communities and societies create sustainable development. The Company provided support in terms of activities, living conditions, good health and sanitation to all groups of people in neighboring communities and schools ranging from children to elderly people, so that everyone has a better way of life without discriminating whether it is a community that is directly affected by the production process of the Company’s products and services. The Company gives equal importance to all groups by organizing activities to help and develop society.

Throughout 2018, the Company implemented CSR activities to support the development of the quality of life and society. Brief details are as follows.

• Donated 50 bikes to the Bang Pu municipality, Samut Prakan, on the occasion of National Children’s Day of the Year 2018. These bicycles were donated to underprivileged children and youth in the Bang Pu area to be used to go to school and in daily life.
• “Fulfill the Dream and Develop Schools with Origin” Project. At present, there are many schools that lack opportunities to develop good living conditions, the environment, or landscaping. This includes learning resources within the school. This affects the learning of children and youth because schools are considered the second home of students. The Company sees the importance of having a good school environment, thus the Company joined with trade partners, employees and project residents to do good deeds by developing schools, renovating buildings and developing learning resources as well as improving the surrounding landscape of the school to be more pleasant. In 2018, the Company took part in contributing a good environment to children and youth in the following 3 schools:
  1. Wat Si Long School, Bang Bo District, Samut Prakan – improved school buildings, classrooms, nursing rooms and recreational gardens.
  2. Intharaporn Memorial School Samut Prakan - jointly improved the Ruen Rom Udom Panya Park Garden, a garden for learning about sufficient economies.
  3. Prachapiban School, Bangkok - jointly improved the landscape within the school, school walls and a sufficient economy garden.
• “Songkran for Brothers and Sisters” Project – This was organized for employees to take part in doing good deeds in their homeland by allowing employees to participate in donating 15 pieces of sport equipment such as soccer balls, basketballs and rattan balls for schools located in employees’ hometowns.
• Support food and drinking water at the opening ceremony of “Phat 2 Sport Field”, Ratchathewi District, Bangkok Support community activities by giving food and drinking water to support Phat Sport Activity Center in Ratchathewi District. The purpose of this activity was to develop the wilderness area under the Uruphong Expressway, Rama VI Road, in order to become a multi-purpose activity area for communities which includes sport fields, markets, art and cultural spaces, and parks in order to improve the community’s quality of life.
• Contribute donations to the Female Elderly Foundation and take part in the 14th anniversary activities of Dara Daily, “Thais Love Each Other”. This was done by conducting a great deal of Corporate Social Responsibilities (CSR) in terms of contributing donations to 14 charities nationwide in the amount of 100,000 Baht in order to have a part in forwarding happiness, fulfilling dreams for all areas of society at one time. This included children, education, women, seniors, patients, people with disabilities, religion, the environment and animals.
• Donated Sanitary Items to Chatthip Thepvittaya School in Samut Prakan. The Company provided sanitary ware in good condition from the demolition of sample rooms to students and teachers at Chathip Thepvittaya School in Samut Prakan. The total value was more than 120,000 Baht. This was done in order to create good hygiene and hygienic practices among youth in order to use sanitary bathrooms according to standards of cleanliness, adequacy and safety.
• Co-sponsored the restoration of the Darul Aman Mosque Building in Soi Petchaburi. The Company participated by donating 200,000 Baht to the restoration of a mosque for the benefit of carrying out religious activities at the Darul Mosque, Soi Petchaburi. This is considered community development in the Company’s condominium development project’s neighboring area with the purpose of building good relationships and supporting religious activities of people in nearby communities
• Adopted 20 underprivileged children and youth from the CCF Foundation for Children and Youth in the royal patronage of HRH Princess Maha Chakri Sirindhorn. This is a long -term commitment. These children are in 3rd and 4th grade and live in Samut Prakan where the Company is situated. In addition to providing scholarships and support expenses every month, the Company also helps by donating school supplies and school uniforms for sponsored children and youth.
• Supported the household food warehouse project by giving animals, plants and agricultural tools to underprivileged children and youth in other provinces under the CCF Foundation for Children and Youth in the royal patronage of HRH Princess Maha Chakri Sirindhorn. This creates a sustainable food source and increases household income in order to be used for future scholarships in the amount of 100,000 Baht.
• Organized the project called “Origin Sparkling Dreams: Creating Little Engineers” at Klong Saen Suk School (Sitthichai Bamrung Samut, Prakan Province) in order to focus on providing basic engineering knowledge to 100 3rd and 4th grade students who are at a creative age and searching for their own preferences.
• Together with Kasikorn Bank, the Company created a learning area for Chulalongkorn University students named PLEARN Space. This is the first digital co-learning space for students to learn through activities. The Company designed, coordinated with the university, and oversaw all of the construction.
• The Company pays attention to risk analysis and the impact on the environment and safety for all processes of business operations. This includes using resources efficiently and saving energy according to international principles.

Innovation and Dissemination of Innovation from operations for responsibilities toward society, the environment and stakeholders

In order to respond to consumers in a digital age other than creating the highest quality products, the Company focused on innovation in service by creating an application called Digital Butler. This is technology used in customer service in order to facilitate convenient living and business transactions with the Company as much as possible. This includes ordering food, room cleaning notification, laundry service, repair notification, emergency notification, ambulance service, etc. The Company held a press conference in January 2017.